Hard-Earned Business Lessons

Another hot topic worthy of an expanded guide is how to mitigate and navigate conflict that you experience as a professional or that people who work for you are experiencing. This guide will aim to cover this from a more or less holistic point of view aimed at both managers and direct reports but with an added emphasis to management because managers control a lot of how conflict may flow as you will see below. If you manage people or have managed people before, doubtless you will have noticed that your direct reports have been in conflict with parties internal and external to your organization. They don't always do the best job of navigating that and they don't always know how to best navigate it. There are myriad reasons for this but a good place to start is to examine the root of conflict and how we should handle it with that in mind, rather than dissect where people might make mistakes. Conflict, as should surprise nobody, is most often rooting in unclear expectations. This ...

  About These Articles: These articles are based on my own learnings and experiences. The way I write them is that I draft them, edit them, and then find supporting documentation and place them in an appropriate section at the bottom of the article. If I find something that reflects something I may not have thought of on my own, I do my best to cite it in-text. Otherwise, I’ll put the links at the end. I feel that doing it this way may give you other articles to read if this caught your interest or to support my arguments. I am not willing to, nor do I have the right avenue, to engage in debate about these ideas at this time. If you disagree with what is written, that’s fine. I don’t need to know about it and I refuse at this time to engage with such discourse. The purpose of these articles is not to debate. These are more akin to blogs. Thank you for your interest in my thoughts and musings.     Being kind is not a weakness in business. Many old-school ...